UsableNet reveals a 181% increase in ADA Web Accessibility Lawsuits


UsableNet a New York based leading provider of accessibility technology and services has been following federally-filed  ADA web accessibility related lawsuits for some time. It has recently published 2018’s report of all the ADA web accessibility related lawsuits.

What is ADA and What Does it Require For Web Accessibility?

Americans with Disabilities Act shortly known as (ADA) is the first civil rights law passed by Congress in 1990 to protect the rights of special people (or peoples with disabilities) prohibiting discrimination in employment, public services, public accommodations, and telecommunications.

When the ADA became law in 1990, the internet was still very young and developing. during the past 20 years or so, the internet and telecommunications technology have come a long way. This has resulted in many questions being asked regarding the impact and role ADA in new information medians such as the internet and mobile apps.

While the ADA act does not mention websites, the U.S. Department of Justice has many times clarified that domain of ADA extends to websites. But, there is one big issue. The ADA act does not specify the standards for how the organizations can make their websites accessible to people with disabilities.

To overcome this issue, the US Department of Justice has recommended Web Content Accessibility Guidelines (WCAG) 2.0 as acceptable standards for accessibility.

UsableNet ADA Web Accessibility Lawsuit Recap Report

Over the past few years, there has been a huge increase in the lawsuits filed against govt and private businesses claiming that their websites are in violation of the ADA act.

The year 2018 has seen an even bigger increase such federal lawsuits being filed. Last year, there were approximately 814 such lawsuits. In 2018, the number has increased to over 2200 cases according to UsableNet.

UsableNet is a leading provider of Accessibility Technology and Services based in New York, United States. The firm has tracked all 2018 federal lawsuits filed under the ADA Act.

New York, NY – UsableNet, a leading provider of Accessibility Technology and Services has tracked all 2018 federally-filed ADA web accessibility-related lawsuits and provides a free recap report.

A recap of the highlights is made available to republish and share for free. The full report can be downloaded from this link. Below is a short list of highlights of the infographic report.

The recap report highlights:

  • Overall numbers for web accessibility lawsuits in 2018 compared to 2017
  • Main geographic locations affected both where the cases were filed and where the companies sued are Head Quartered
  • Top industries targeted for inaccessible websites
  • Top law firms providing litigation support to both defendants and plaintiffs

About The Author

Jason C. Taylor is the Chief Innovation Strategist and Advisor to the UsableNet CEO with nearly 20 years of experience in usability and accessibility. He is a global technology thought leader for multichannel customer engagement, actively advising leading companies on how to extend their brands across multiple channels for all users. He has been an active member of the accessibility and usability communities since 2001 which started with leading partnerships between UsableNet, Macromedia (now Adobe) and The Nielsen Norman Group.

Contact The Author: [email protected], Tel: +1 212 965 5388


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