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Home Business

The Unseen Importance of An Appointment Reminder Service

by Editorial Staff
July 28, 2021
in Business
Reading Time: 2 mins read

Appointment reminder services have been a really huge help in the healthcare industry. The presence of appointment reminder services has helped lessen the amount of people who miss or who are late for their appointments. The common reason why patients miss their appointments is because they forget or new commitments pop up.

Patients missing or being late for their appointments affect the industry badly because it disrupts the schedule that has been set for each patient who will meet the doctor for the day. It does not only waste everybody’s time but also costs money and pisses the other patients who are waiting. If you accumulate all the time spent waiting for a patient who isn’t going to show up, that’s a lot of valuable time wasted. Also for the other people working like the secretaries, the amount of work time they use fixing the schedule trying to fit in reschedules and plotting new schedules is wasted when it could be a lot simpler with the help of appointment reminder softwares.

Being on time or notifying the doctor’s office if you won’t be able to come is just common decency and is also really important to do. Luckily through appointment reminder services it makes it easy for you to communicate with the doctor’s secretary and it also means there’s no reason to forget about your appointment anymore. What are the other advantages of using an appointment reminder service?

It relieves staff with the time-consuming process of daily phone calls to contact patients. Sending reminders through an appointment reminder software is easier. It benefits everyone involved. There are pre-made templates that the secretaries can send so it definitely makes the task simpler. For the patients, it means they’re not being bombarded by phone calls. Everyone has their own thing going on so it’s easy to miss calls. At least if the reminder is in the form of a notification like how a text message would appear it’s just on their phone waiting for them to view it. It also means they can go back to the message if they forget details such as the room number of the doctor’s office or the time. Appointment reminders can also include things that they need to bring such as samples this allows patients to not forget important details as such.

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Rescheduling and cancelling is also easier for patients, that means there’s no reason for them not to do it. Also eliminates being shy to do so. Appointment reminders through a notification also won’t feel like “scolding” but just a gentle reminder.

Empty slots for those who canceled can be used to meet with other patients. This means more patients for the doctor or it allows the doctor to do something else productive because their time isn’t wasted waiting around if you’ll show up or not.

Another benefit is that quality of care also improves because scheduling is easier. It maximizes a doctor’s day because it’s easier to keep the schedule full. The doctor can meet more patients immediately. This is perfect for those who need to be checked immediately.

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