Solved Wireless Mouse Not Working in Windows 10: If the wireless mouse is not working or wireless mouse is getting stuck or freezes on your COMPUTER then you are at the right place, as today we are going to talk about on how to fix this problem. Now there are different reasons because of which this issue can occur such as outdated, corrupt or incompatible drivers, power management problems, battery discharge, USB port trouble etc. So without wasting at any time let’s see how to Fix Wireless Mouse Not Working in Windows 10 with help of the below-listed troubleshooting overview.
The mouse is an input device which helps us to work through GUI (Graphical User Interface) on Windows machines. Working without a mouse, by using the only keyboard require more time and knowledge, and it can be complicated for nonexperienced users. There are different types of mouse, including the wired and wireless mouse. You can see a list of the best wireless mice here. The procedure of installing mouse on Windows machine is really simple, you need to plug the mouse into the USB port and install the driver. The driver can be installed automatically by Windows or you can download the driver from the official vendor website.
You may experience the following problem with your Wireless Mouse:
- Mouse pointer moves randomly
- The Pointer is stuck or freezes
- Mouse Button click does not respond
- Mouse settings greyed out
- Mouse drivers not detected by Windows
Make sure you have charged your batteries of Wireless Mouse or entirely change them with a new set of batteries. Also, test your Wireless Mouse if it’s working on another PC or not. If it doesn’t work then this means your device is faulty and you need to replace it.
Fix Wireless Mouse Not Working in Windows 10
Make sure to create a restore point just in case something goes wrong. Use USB Mouse, Touchpad or PS2 Mouse connector in order to access Mouse functionality on your PC and then try the following steps.
Method 1: Turn off your machine
In the first method, you will need to turn off your Windows machine through Command Prompt. We will show you how to do it on Windows 10 by using keyboard keys. This method is compatible with previous operating systems.
- Hold Windows logo and press R
- Type cmd and press Enter to open Command Prompt
- Type shutdown /s /f /t 0 and press Enter to shut down your Windows machine
- Power on your Windows machine
- Test your USB mouse
Method 2 – Change Power and Sleep Settings
Some users who had this issue reported that disabling the “Stay connected to WiFi while asleep” setting in the power & sleep settings solved not just the Bluetooth mouse problem, but also some other connectivity problems.
If you’re not sure how to disable this feature, just do the following:
- Go to Settings>System
- Now go to Power & Sleep tab
- Uncheck both “On battery power, stay connected to WiFi while asleep” and “When plugged-in, stay connected to WiFi while asleep”
Method 3: Enable USB mouse
If your USB mouse is disabled you will not be able to use that mouse. You will need to open Device Manager and check is USB mouse enabled or disabled. If your USB mouse is disabled, you will need to enable it. We will show you how to do it on Windows 10 by using keyboard keys. The same procedure is compatible with previous operating systems.
- Hold Windows logo and press R
- Type devmgmt.msc and press Enter to open Device Manager
- Press Tab to select computer name. In our example it is DESKTOP-CLKH1SI
- By using down arrow navigate on Mice and other pointing devices
- Press Alt + right arrow on your keyboard to expand group
- By using down arrow navigate on HID-compliant mouse. It is USB mouse. In our example, it is disabled and can not be used on Windows machine
- Press Shift + F10 or Fn + Shift + F10 to open properties list. These combination keys are simulating right click on your mouse
- By using down arrow choose Enable device and press Enter on your keyboard
- Test your USB mouse
10. Close Device Manager
Method 4: For USB/Bluetooth Mouse or Keyboard
1.Type control in Windows Search then click on Control Panel.
2.Then click on View Devices and Printers under Hardware and Sound.
3.Right-click on your USB Mouse or Keyboard then select Properties.
4.Switch to Hardware tab and then click on the HID Device, click properties.
5.Now click on Change Settings then switch to the Power Management Tab.
6.Uncheck the option “Allow the computer to turn off this device to save power.“
7.Click Apply followed by OK.
8.Reboot your PC to save changes and see if you’re able to Fix Wireless Mouse Not Working in Windows 10.
Method 5: Disable Fast Startup
1.Press Windows Key + R then type control and hit Enter to open Control Panel.
2.Click on Hardware and Sound then click on Power Options.
3.Then from the left window pane select “Choose what the power buttons do.“
4.Now click on “Change settings that are currently unavailable.“
5.Uncheck “Turn on fast startup” and click on Save changes.
Method 6: Perform Clean Boot
Sometimes 3rd party software can conflict with Mouse Drivers and therefore, you should not be able to use the Wireless Mouse. In order to Fix Wireless Mouse Not Working Issue, you need to perform a clean boot on your PC and diagnose the issue step by step.