This post will explain how to fix amazon prime video. Amazon Prime Video/Audio Out of Sync: 13 Simple Solutions James Peterson’s Amazon Prime Video commentary Have you ever experienced this? The audio is not in sync with the video while you are watching a movie on Amazon Video. It has previously happened to a lot of people. I’ll demonstrate the easiest solution to fix this issue in this post. For step-by-step instructions, continue reading.
Why is the audio and video on your Amazon account out of sync?
Your Amazon Video may not be in sync for a number of major reasons. The issue was probably brought on by the video being fast-forwarded or rewinded. The instability of your internet connection is another possibility.
Audio & video can be out of sync if your connection is poor or occasionally loses out. Last but not least, external equipment like speakers or sound bars may be the culprit.
13 Ways To Fix Amazon Prime Video/Audio Out Of Sync
In this article, you can know about how to fix amazon prime video here are the details below;
1. Test Other Videos/Devices
Let’s check to see if the problem is with the streaming device you are using or the show you are attempting to watch. Play an episode of a different programme or programme. Streaming it from a different type of device might also be an option. Also check ux steers growth of your business
Log out of your account & log back in if the issue seems to be with a specific programme. Restart the device as outlined below if the problem is with the hardware itself. Continue to the following step if the sound syncing problem doesn’t go away.
2. Check the sound Settings
Make sure the volume is set properly by navigating to the sound settings on your device.
If it’s a smart TV, check sure the sound is set to Stereo by going to Settings > Sound (or Normal).
Fix the sound choice to something different from what it is today as a possible solution to this problem.
Go to Settings > Sound > Dolby Digital on your TV and choose Dolby Digital to PCM or another option.
To make sure they are all set properly, you should also check the balance, audio channels, and surround sound settings.
Make sure that any external equipment, such as speakers or sound bars, are connected and set up correctly.
Additionally, the settings on a lot of contemporary gadgets have an audio sync option.
To find out exactly where this setting is situated and whether it is switched on, consult your user handbook.
Continue to the following step if each of these settings looks correct.
3. Check your Wi-Fi signal
Make sure the signal is strong if you’re watching Amazon Prime Video through a wireless connection.
The audio and video may not be in sync if the signal is weak.
To strengthen your Internet connection, you can restart your router.
Reconnect your router to the power supply after unplugging it for about a minute to give it time to boot up.
4. Restart your Device
Restarting your device may fix if the audio and video aren’t in sync when you’re watching Amazon Prime Video.
Depending on what device you are using, the instructions will change.
If you have a smart TV, disconnect it, wait one minute, & then plug it back in.
Simply turn off your tablet or smartphone, wait one minute, then turn it back on.
You can restart a PC or laptop using the menu or by following the same procedures as with a smart TV.
You can complete a factory reset on your gadget if nothing seems to be functioning.
Your device will reset to factory settings and all previously stored data will be cleared.
We advise against taking such action until you have exhausted all the other options we have mentioned here because it is quite extreme.
5. Log In/Out
Log out of your Amazon app by just going to it.
Try to log back in after waiting approximately a minute.
Before login back in, you can also restart your computer or device.
If the problem was brought on by pausing or fast-forwarding the video, this will assist.
The video will restart when you log back in and should be correctly synchronised.
6. Update the Amazon Prime App
We advise updating the Amazon Prime app to the most recent version if you’re still using an older version.
The Software Store or Google Play are where you may get the most recent version of the app.
You will see the button to update the app if there is an update available.
Try running the app once you’ve updated it to check if the audio and video are synced.
By heading to your device’s Settings and selecting the Updates section, you may also determine whether your streaming device needs to be updated.
7. Reinstall the Amazon Prime App
You might need to remove the programme and reinstall it if you’ve tried everything listed above and the app is still not syncing the sound.
First, locate the Apps area in the Settings menu on your TV.
Select the Amazon Prime app and click “Uninstall” from there.
As noted in the preceding instructions, restart your device after uninstalling the app.
Go to the App Store and reinstall the Amazon Prime app after that is finished. Also check escape from tarkov failed to launch game
8. Clear Cache/Cookies
Let’s try to delete the cache and cookies on your streaming device and the Amazon Prime app next.
Depending on your device type and web browser, this procedure will vary, but in general, you must go to Settings and find the “Clear cache and cookies” area.
9. Refresh your browser
Refreshing your browser is always a good idea if you’re experiencing issues with a website.
Sometimes the problem may be with the website itself, in which case refreshing the page will fix it.
10. Change Browsers
Use a new browser if the audio and video on your laptop or PC aren’t synchronising properly when you’re watching Amazon Prime Video.
Changing to a new browser may sometimes resolve the matter if the one you’re utilizing is the cause.
11. Check HDMI Cables
Make sure the HDMI cables you use to connect your speakers or soundbar are in good shape and securely fastened.
The audio and video may not be in sync if there is a problem with the HDMI cables.
Here are some ideas you might use:
The HDMI cable and any other cables should be disconnected and reconnected.
Make sure they are not soiled or dusty.
Choose a different TV port to attach the HDMI cable to.
Change your HDMI cable.
Reverse the ends of the HDMI cable.
Finally, ensure sure the audio settings on your device are set to the correct HDMI output.
Some devices have more than one HDMI output, and you will need to select the correct one.
12. Use Ethernet connection
If you’re utilizing a desktop or laptop, try linking to the internet via an Ethernet cable instead of Wi-Fi.
If your Amazon Prime works completely fine with the wired connection, it suggests that the issue was with your router after all.
You will need to contact your Internet provider for additional assistance.
13. Get a Streaming Stick
I mention this answer last since I don’t really enjoy advising folks buying new stuff when what they already have is working.
But since we can’t seem to get the sound and video to sync on your Amazon Prime app, I highly advocate obtaining a streaming stick like Amazon Fire Stick, Google Chromecast, or Roku.
The streaming sticks are notorious for being considerably smarter than any smart TV on the market, at least right now.
They are all quite inexpensive for what you receive.
Simply download the app in their store, and enjoy a far better viewing experience.
If you are experiencing audio and video sync issues with Amazon Video, there are a few things you may do to attempt and fix the problem.
We’ve listed some of the most popular remedies in this article, so hopefully one of them will work for you.