In today’s technologically dependent world, running a business without proper IT support can not only stem the business’s growth but can also lead to unforeseen problems and increased inefficiency.
Competition is getting fierce day by day and businesses that can’t keep up with the changes and trends often find themselves quickly falling behind with their market shares being eaten up by new entrants and trendsetters.
Having the right IT support team can make the difference between keeping your business on track or having it derailed. Having a smooth and efficient IT support team can ensure fewer delays, better security, and improved efficiency that in turn leads to better profits.
IT Management & Support Services
For most small to medium-sized businesses, having an in-house IT support team doesn’t often make much sense. The cost of maintaining an in-house IT team is not only expensive but can take up vital resources of the company at a time when it may not be needed.
In such cases, most business owners look for IT support service companies that can offer 24/7 skilled IT support and management services at a fraction of the cost of what it would take to set up an IT team in-house.
A well-renowned and well-reputed IT service company can offer IT related services and products that include automated software updates, cybersecurity, network monitoring, network management, cloud services, and help desk.
The best IT support companies can even assist in the formulation of IT strategies that are customized according to business needs in order to improve overall efficiency, productivity, and security.
IT Services & What Do They Entail
The best IT support Chicago service providers like Ntiva offer a highly skilled workforce that includes IT technicians, system and network administrators, cybersecurity experts, and trained IT consultants that are qualified and trained to handle even the most difficult IT-related problems.
Extensive training, education, and certifications are required by all members of the team and only the best are hired which translated to a much better overall experience for the customer. Companies like Ntiva in Chicago offer a wide variety of IT solutions that include:
- 24/7, 365 days a year service desk
- Dedicated account managers
- Customized IT solutions tailored to your business needs
- The most technologically advanced network monitoring and management tools
- CISO and CISSP resources for IT Security Consulting
- On-site and cloud data backup services
- Full support for most business applications including Microsoft Office 365
Why Choose A Local IT Support Service Company?
We have all heard the horror stories of business’s tanking because of having outsourced key components of their business model overseas. However, this but one side of the story. In the past two decades outsourcing has altogether become a common practice.
Business owners have learned that outsourcing non-revenue generating components of their business model can not only be a lot more cost-effective but can also lead to better results and increased growth.
The main factor or reasoning behind this is that by outsourcing non-critical components business owners and managers alike can focus on the core revenue-generating aspects of the business leaving things like IT support and customer service to specialized companies for reduced cost and in most cases better results.
Companies that specialize in IT support services are better equipped to handle IT-related problems when they occur as they often have an entire team of highly skilled IT experts at hand at any given point in time.
There is no point in spending so much money every month maintaining an IT department when most of the time the IT team has nothing better to do than stare at their monitors.
Having a professional IT support company on hand in case anything goes wrong can mean fewer delays and lower costs. However, you don’t want to be outsourcing your IT services to a company that isn’t located close by.
Choosing a locally based IT support company has its own perks and in most cases, it is often best practice to work with providers in your local area. This way if anything does go wrong or if changes are required they can easily be taken care of via a face to face meeting rather than having to explain things over the phone.
Also by staying local, you are likely to talk to people who are from your general area and therefore have similar accents, dialects, and mindsets. This makes it easy for them to understand you and for you to understand them as IT jargon can be difficult to understand for the average person.
Physically making a trip to the office and meeting the team in person can be an altogether different experience. You get to know so much more about a particular company and its services by meeting the team and the people behind it. However, this is often only possible if the IT support company you opt for is local and close by.
Why Choose A Managed IT Service Provider?
When it comes to IT management, support, and cybersecurity no business owner wants to take their chances. Data and technology are critical to the growth and success of any business and having a professional and experienced IT team monitoring and managing software and cybersecurity are but a necessity in today’s marketplace.
Ntiva is an award-winning Managed IT Services and Support company operating out of Chicago that has repeatedly been on the top 50 Managed IT Service Providers list across the U.S. It has won multiple awards and is one the faster growing IT solution providers in North America.
If you are a business and are seeking an IT support company to take care of your business’s IT, network, cybersecurity, and data management needs then it is always a good idea to look for a reputed local provider.